Most business NBN installs fail

Don't let your NBN upgrade fail.

Most business NBN installs fail due to internal infrastructure issues that NBN technicians aren't equipped to handle. Blocked conduits, missing draw-wires, wrong-place NTDs, ageing Cat5 backbones — we ensure your building is ready before your appointment day.

Technical Checklist

The 6 issues that break commercial NBN installs.

Every one of these is fixable — before your appointment day. Our Site Readiness Audit checks all six and hands you a fixed-price scope of work.

01
Internal Path Readiness
Remediate conduits before install day.

Older commercial buildings have blocked, corroded or oversized conduits that stop NBN's fibre puller cold. We inspect and remediate internal pipes, ceiling voids and riser paths so the new fibre can be pulled cleanly from the PCD (Premises Connection Device — the outside entry point) all the way to your preferred office location.

02
NTD Relocation & Extension
The NBN box lands where you want it — not where it's easiest.

By default the NBN technician terminates at the nearest wall to the fibre entry. That's rarely near your comms rack. We plan and install internal cabling so the NTD (Network Termination Device) is positioned exactly where your server rack, patch panel or head-end lives — no more crossing the office with a lead cable.

03
Draw-Wire Installation
Pull-strings so the tech actually finishes the job.

Commercial wall paths, bends and long conduits are the #1 reason NBN techs walk away without finishing. We install draw-wires (pull-strings) through your building's cable paths ahead of the appointment so the fibre pull is quick, safe and successful on the day.

04
High-Speed Backbone Upgrades
Cat5 can't carry 1 Gbps. Cat6/6A can.

It's no use paying for a 1 Gbps NBN Enterprise Ethernet plan if your internal Cat5 backbone caps out at 100 Mbps. We evaluate every cable and outlet, replace ageing Cat5 with Cat6 or Cat6A, and re-terminate patch panels so your internal network actually delivers the speed you're paying for.

05
Power & Location Consultation
Perfect NTD placement — with power in the right spot.

We identify the exact 240V power outlet locations and structural fixings required for your new NBN equipment (NTD, PoE switch, router, UPS) — then hand you a marked-up plan so your licensed electrician can install the outlets in the correct positions ahead of NBN's appointment.

06
PCD-to-NTD Custom Links
Big commercial footprint? We build the internal link.

NBN's standard install has cable-length limits that are often exceeded on large warehouses, factories and multi-storey buildings. We design and build private, internal fibre or Cat6A links between the PCD entry point and your chosen NTD location — sized, tested and certified for your site.

Book Today

Book a Site Readiness Audit before your NBN appointment.

A licensed cabler walks your site, checks all 6 failure points, and gives you a fixed-price scope. Typical audits complete in 60–90 minutes.

Local Coverage

Site Readiness Audits for Newcastle & the Hunter.

Netlink delivers NBN Business Site Readiness Audits specifically for commercial premises in these Hunter suburbs — same-week bookings available for most locations.

Newcastle
Cardiff
Charlestown
Mayfield
Maitland
Rutherford
Cessnock
North Rothbury

Not on the list? We travel across the full Hunter region — just call 1300 890 470.

What you get

A fixed-price scope of work before NBN arrives.

At the end of the audit you'll have a marked-up plan, a photo report, and a fixed price to make your building install-ready.

On-site inspection

Licensed cabler on your site, in your comms cupboard, walking the exact cable paths.

Photo audit report

Photos of blockages, cable ratings, existing terminations and PCD/entry-point conditions.

Marked-up plan

Recommended NTD location, cable routes, and power-outlet positions annotated for your electrician.

Fixed-price scope

One quote covering conduit remediation, draw-wires, backbone upgrades and NTD extensions.

Compliance & Licensing

Netlink is a specialist data and security communications provider. All work is performed by ACMA Licensed Technicians. Please note: we do not perform electrical power work; all 240V power outlets must be installed by a licensed electrician.

ACMA Registered Cabler · Security Licence M/L 000105990 · ABN 34 611 683 142

Make sure your NBN upgrade works. First time.

Book a Site Readiness Audit and we'll have your building ready before the NBN technician even knocks.