Netlink Field Tech
on your phone.
Your daily jobs, one-tap status updates, customer SMS alerts, and site-photo capture — all pointed at the same Netlink database you use in the office.
Five tap targets. Zero paperwork.
Everything the office needs — confirmation, ETA alerts, site time, photo evidence — captured in the field the moment it happens.
Log in and see only the jobs Ops has assigned to you — sorted by AM / PM slot with the customer name, address and a one-tap Call button.
Big buttons for each step. Confirm and En Route SMS the customer automatically. Complete emails the invoice + photos.
The phone's camera opens on Complete. Every photo is stored against the Work Order for our long-term warranty records.
Every job card has a 🧭 Navigate button (opens Google Maps with the site address) and a 📞 Call button — no more copying numbers.
Log in with your existing Netlink email + password. Contractors only see jobs assigned to them. All actions are attributed to you in the timeline.
Talks to thenetlink.com.au over HTTPS. If you drop signal mid-job, retry when you're back — no offline queue yet (coming soon).
Two ways to get it running.
For quick field trials, use Expo Go with the QR code your Ops lead shares in Slack. For long-term daily use, install the signed build below (once ready).
Point your tech's camera here.
Scanning this QR opens this exact install page on their phone — no typing, no Slack link. Print it on a wall in the office, stick it on the van, or drop it in a new-starter welcome pack.
For Android field techs
Tap Download, open the file, allow install from this source, and sign in with your Netlink email + password. No Play Store account needed.
For iOS field techs
Install the Apple TestFlight app first. Send Ops your Apple ID email so they can add you to the invite list.
For Ops — producing the .apk and TestFlight build
Run these once on any laptop with Node 20+ installed. The heavy build runs on Expo's cloud, so the laptop can go to sleep.
npm install -g eas-cli
cd mobile
eas login # free Expo accounteas build -p android --profile previewTakes ~15 min. You'll receive a public download URL. Paste it into ANDROID_APK_URL in src/pages/TeamMobileApp.jsx so the button on this page goes live.
eas build -p ios --profile production
eas submit -p ios --latestEAS handles code signing automatically. Once Apple approves the build (~24 h), invite techs by their Apple ID inside App Store Connect → TestFlight. Paste the TestFlight invite URL into IOS_TESTFLIGHT_URL.
Field trial via Expo Go (fastest, no install)
- Install Expo Go from the App Store or Play Store on your phone.
- Ask Ops for the current QR code (from
yarn startin/mobile). - On iPhone, open the Camera and point it at the QR — tap the yellow banner. On Android, open Expo Go → Scan QR.
- The app opens instantly. Sign in with your Netlink credentials.
Your login is the same email + password you use for the Netlink contractor portal. If you've forgotten it, ask Ops to reset it — a new temporary password will be emailed to you. All job data stays inside Netlink's systems; the app never uploads photos or notes to a third party.