Netlink — Home or Business. Connected & Protected. Newcastle & Hunter
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Book a Service

Pick a service. Pick a day. We'll take it from there.

Netlink books site visits Monday to Friday across Newcastle and the Hunter. We'll confirm the scope with you first, then send a secure Stripe link for a 50% deposit. Booking is locked in the moment the deposit clears.

Booking for a Quote?

If you proceed with our quoted work, the call-out fee will be fully credited back toward your final invoice. (Travel surcharges still apply.)

SuMoTuWeThFrSa

Mon–Fri only · greyed-out dates are unavailable

Commercial project details (optional — for builders / PMs)

If provided, these will pre-fill your tax invoice.

You won't be asked to pay anything on this page. We'll price the job with you first, then email a secure 50% deposit link.

Before you book

Common booking questions.

How quickly can Netlink send a technician?

Metropolitan Newcastle and Lake Macquarie get same-day or next-day site walks for urgent work, and 2–3 business days for standard bookings. Maitland is 2–4 business days on our regular Tuesday and Thursday runs. Cessnock, Kurri Kurri and the Upper Hunter usually roll into our next scheduled route within 5 business days. Emergency work outside these windows is available on request.

Do you charge for a site walk?

Site walks for jobs likely to cost more than $500 supplied and installed are free of charge. Below that threshold a fixed call-out fee may apply — but if you proceed with our quoted work, the call-out fee is fully credited back on the final invoice. Travel surcharges on distant addresses are quoted separately and always agreed with you before we roll a vehicle.

Can I book after-hours or weekend work?

Yes. After-hours weekday slots (Mon–Fri 5–9pm) and Saturday morning slots are routinely available for commercial fit-outs and hospitality tenants who can't have works during peak trade. Sunday and public-holiday work is available for emergency jobs with a rate uplift agreed upfront. Choose "PM" in the booking form and note the required window in the notes field.

How do I confirm my booking?

Once you submit the online form we confirm by email or SMS within four business hours during weekdays. Complex commercial jobs get a phone call in the same window so we can walk through the scope in detail before the technician arrives. Multi-site bookings and tender-scoped visits usually get a same-day return call from the operations manager.

Can I book multiple sites at once?

Yes. Multi-site commercial bookings get a single scoped submission and a consolidated invoicing schedule. If you have more than three sites to schedule in one go — for example a national retail rollout or a multi-branch office refresh — call 1300 890 470 rather than using the form so we can plan the run efficiently.

What if I need to cancel or reschedule?

Cancellations and reschedules requested more than 24 hours before the booked start are free of charge. Same-day cancellation of a scheduled crew visit incurs the minimum call-out fee to cover the diverted vehicle. If we have to reschedule from our end (unusual — usually weather or a preceding job over-running) we'll always offer the next available slot within 24 hours.